Walgreens CEO reveals anti-theft measures of product locking are backfiring


Tim Wentworth, CEO of Walgreens Boots Alliance, acknowledged that products need to be unlocked. combating retail theft had a negative impact on stores.

During the earnings call on Friday, executives reported a 52% increase in “downsizing.” or an inventory loss that cannot be accounted for through a sale. İnventar itkisinin artması aptek nəhənginin mağaza oğurluğuna qarşı mübarizə səylərindən sonra baş verir ki, Wentworth əslində əks nəticə verə bilər.

“When you lock things up … you don't sell a lot of them. We've proven that pretty conclusively,” Wentworth said.

Tim Wentworth

Tim Wentworth argued that locking things up won't work to combat theft. (Walgreens Boots Alliance/Business Wire/Fox News)

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This likely refers to the viral images of several items, including ice creammağaza oğurluğunun qarşısını almaq üçün kilidli olmaq, bir neçə aptek və pərakəndə mağazanın oğurluğun qarşısını almaq üçün istifadə etdiyi bir üsul. Wentworth claimed that these measures caused customer dissatisfaction.

Wentworth added that the company will implement new solutions to both problems, though he did not provide any details.

Ice cream is locked in the freezer at the store

This Dec. 23, 2022 photo shows candy and ice cream locked or otherwise chained up at a New York City Walgreen's store on Lexington Avenue near East 61st Street. (Fox News Digital / Fox News)

Despite the increase in “smallness,” Walgreens reported better-than-expected first-quarter 2025 financial results, including a 7.5% increase in sales.

In October, the company announced that it would closing at least 1,200 stores to cut costs over the next three years. About 500 stores are expected to close during fiscal 2025.

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Many other stores have been acquired over the past few years a number of drastic measures fight against shoplifters and organized crime. In addition to locking up items, some have begun hiring security guards or limiting store hours to protect employees.

Outside a Walgreens store

Walgreens plans to close about 500 stores in 2025. (Joe Raedle/Getty Images/Getty Images)

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